Shipping & Delivery

All Orders are shipped from Sydney Australia.

Once you place an order it takes between 2-3  business days to process the order. Once Shipped, it should take between 3-12 business days to reach you depending on where you are. 

We use Sendle and Australia Post as our shipping providers.

We are constantly checking the delivery progress so In the event of delayed delivery, we will reach out to you and let you know. In very rare cases, packages may take longer than expected due to en route shipping delays which are out of our control. We do seek your patience and understanding in such situations. 

Please note that processing time of up to 2-3 days  is different from shipping time and should be added to the total delivery time. 

TRACK YOUR ORDER

You will receive an email when your order is on it's way. Please click on the tracking number provided in the email to track your item. You can track your order anytime once you receive your tracking information.

Please write to us on thesilverturtlestore@gmail.com for delivery information.